Privacy Notice

Last updated: 11th May 2018
Footstep Living are committed to protecting your privacy and are committed to being fully compliant with all applicable UK and EU data protection legislation in respect of personal data.

Who are we?

We are Footstep Living Limited a company registered in England and Wales under registration number 07016414 and registered at 37 Jewry Street (1st floor), Winchester, SO23 8RY

Use of your personal information

Footstep Living Limited collects and uses your personal information to operate the Footstep Living Limited website and deliver the services you have requested.

Footstep Living Limited also uses your personally identifiable information to inform you of other products or services available from Footstep Living Limited and its affiliates.

Footstep Living Limited may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Footstep Living Limited does not sell, rent or lease its customer lists to third parties.

Footstep Living Limited may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Footstep Living Limited may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Footstep Living Limited and they are required to maintain the confidentiality of your information.

Footstep Living Limited will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Footstep Living Limited or the site; (b) protect and defend the rights or property of Footstep Living Limited and, (c) act under exigent circumstances to protect the personal safety of users of Footstep Living Limited or the public.

Use of cookies

The Footstep Living Web site use “cookies” to help you personalise your online experience. For example, if you personalise Footstep Living pages, or register with for services, a cookie helps Footstep Living to recall your specific information on subsequent visits. When you return to the same Footstep Living page, the information you previously provided can be retrieved, so you can easily use the Footstep Living features that you customised.

Right to erasure

You have the right to request that your personal data is erased from our database in certain circumstances.

Right of access

You have a right to ask for a copy of the personal data we hold about you. If you want to access your personal data, please send a description of the personal data you want to see and proof of your identity to and is free of charge.

Right to rectification

We also want to make sure that your personal data is accurate and up to date. Please let us know if your details change. You may also ask us to correct or remove personal data which is inaccurate.

Right to object

You can also opt-out of receiving all or some of our marketing communications or request that we stop processing personal data about you for certain purposes at any time by contacting us using the details below.

Right to data portability

In certain circumstances you have a right to data portability which means we will provide you (or a third party you nominate) with your personal data in a structured, commonly used and machine-readable format.

Please note that you may only use/benefit from some of these rights in limited circumstances. For more information, we suggest that you consult guidance from the Information Commissioner’s Office (ICO) or please contact us using the details below.

Data retention

We keep personal data for as long as there is a need to keep it in connection with the purposes for which it was collected and in accordance with our Data Retention Policy.

Changes to your Details

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us at

Changes to this Statement

Footstep Living will occasionally update this Statement of Privacy to reflect company and customer feedback. Footstep Living encourages you to periodically review this Statement to be informed of how Footstep Living is protecting your information.

Contact Information

Footstep Living welcomes your comments regarding this Statement of Privacy. If you believe that Footstep Living has not adhered to this statement, please contact Footstep Living at We will use commercially reasonable efforts to promptly determine and remedy the problem.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.